Plans, billing, and invoices

Invoice and receipt are different documents: an invoice is the billing document for the subscription, while a receipt confirms a payment was completed.

Open your company invoices from the account menu and use the printable view to save a PDF copy. Check tax details first to avoid later billing corrections.

If you see a message that your unlock payment is being processed, your job is published but the unlock is still pending.

When a subscription ends, subscriber jobs are unpublished and processes are locked, but applications remain and can be restored by renewing or unlocking.

Cancel auto-renewal for your company subscription from settings and keep benefits until the current period ends. No refunds are issued.

Add locked jobs created before subscribing to your plan, unlock applicant data from the dashboard, and manage your active job quota.

If you buy a subscription on the website, activation is automatic. Bank transfers (Chile or Peru) activate after payment proof is confirmed.

Since June 1, 2020, purchases made with credit cards issued in Chile include an additional 19% VAT. This VAT is collected by us and paid to the Chilean Internal Tax Service (SII).

Find subscription invoices, update billing details, and fix missing tax info so your company invoices show the right legal and tax data.

Subscription plans for hiring teams include monthly, quarterly, and annual options. Monthly plans auto-renew and can be canceled before renewal.

You can upgrade your subscription at any time. The price is prorated based on unused time, and the new plan takes effect immediately.

If a renewal payment is rejected, Stripe will retry and you will receive an email to update your payment methods in your account.

Non-profit organizations worldwide can post tech jobs on Get on Board for free, forever, as long as they meet the conditions below.

Posting a job has a cost, but you can start for free and pay only if you decide to unlock the job. For teams hiring frequently, subscription plans may be a better fit.

On Get on Board, unlocking a job is the same as purchasing a publication. You can publish for free and pay only if the applicants fit what you need.

Downgrades are handled by our team and apply at the next renewal, because lower plans have fewer benefits and there are no mid-cycle refunds.

Online payments renew automatically with your saved method. Manual billing renews through our team, and you can check renewal dates in your subscription.

Subscription plans include ATS features, savings vs individual postings, job quota coverage, Talent Database credits, and visibility tools like Pin or Boost.

Payment methods depend on what you purchase. You can pay by credit or debit card, and wire transfer is available for higher subscription plans in the U.S., Chile, and Peru.